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0;font-size:0;line-height:0;display:grid}.loading:before,.loading:after{content:"";background:linear-gradient(90deg,#edf1f0 25%,#f8fbfa 50%,#edf1f0 75%) 0 0/200% 100%;border-radius:10px;height:64px;animation:1.4s infinite sk-shimmer-bg;display:block}.loading:after{height:180px}@keyframes sk-shimmer-bg{0%{background-position:200% 0}to{background-position:-200% 0}}.empty{text-align:center;color:var(--muted);padding:32px 16px;font-size:14px}pre.preview{border:1px solid var(--border);white-space:pre-wrap;background:#f9fafb;border-radius:8px;padding:12px;font-family:inherit;font-size:14px}.kv{grid-template-columns:180px 1fr;gap:6px 12px;font-size:14px;display:grid}.kv dt{color:var(--muted)}.kv dd{margin:0;font-weight:600}@media (width<=1100px){.inbox-wrap{grid-template-columns:1fr;height:auto}.conv-list{border-right:none;border-bottom:1px solid var(--border);max-height:260px}.contact-panel{border-left:none;border-top:1px solid var(--border);max-height:420px}.thread{min-height:420px}.sidebar{width:210px}.main{padding:16px}}@media (width<=640px){.app-shell{flex-direction:column}.sidebar{width:100%;height:auto;position:static}.sidebar nav{padding:8px;display:flex;overflow-x:auto}.nav-link{white-space:nowrap;flex-shrink:0}.sidebar-foot{border-top:none;padding:8px}.step-card{flex-direction:column}.bubble{max-width:90%}.page-title{font-size:20px}}td,.kpi-value,.stat-num,.mono,.amount{font-variant-numeric:tabular-nums}.skeleton{-webkit-user-select:none;user-select:none;background:#eef2f1;border-radius:8px;min-height:14px;position:relative;overflow:hidden;color:#0000!important}.skeleton:after{content:"";background:linear-gradient(90deg,#0000,#ffffffbf,#0000);animation:1.3s infinite sk-shimmer;position:absolute;inset:0}@keyframes sk-shimmer{0%{transform:translate(-100%)}to{transform:translate(100%)}}.skeleton-card{height:96px}.skeleton-row{height:52px;margin-bottom:8px}.skeleton-block{min-height:220px}.app-icon,.btn 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